We are one of the most established and leading hair supply store in Kuala Lumpur; the importer of hairdressing and hair care products that offer varieties of most sought after brands.
We understand that everyone has the right to own luxuriously beautiful hair at an affordable fraction of retail price.
We work out with authorized distributor from UK, Europe, Korea and local suppliers to buy in bulks, hence the price is relatively lower. Different countries has different retail prices, hence we source around for the best price and most ideal exchange rates in order to offer you the best deal you can find. That’s why you can find our goods are so competitively priced.
We consider ourselves as parallel importer of branded goods.
Parallel import resulted in lower cost price compared to those local authorised dealer by importing genuine products through the brand’s home country; or otherwise outside of the brand’s authorised distribution channels. By not following the policies held, we are able to keep our prices at bay.
Alternatively you can purchase your products at our physical store which is located at Hairdressing.com.my, No. 22 Jalan Nyonya, Off Jalan Pudu, 55100 Kuala Lumpur (behind Berjaya Times Square). Please feel free to get your favorite items at our physical store.
We aim to process your order within 24 hours or 48 hours within sale period. However, we will try our best to ship the orders to you soonest possible. The estimated shipping times act as a guide only and only commence from the date of dispatch.
Products sold at Hairdressing.com.my are “genuine” which is neither counterfeited or pirated products. If you are not satisfied with your recent purchase, kindly contact our sales team at [email protected] or call us at 03-2141 6903, our sales team will assist you with your concerns.
We are constantly keeping track of our inventory items on a daily basis at our warehouse. If one of the item is out of stock, we will try to replenish it as soon as possible.
However if we are unable to fulfill your order, we will inform you on a timely basis whether you need a refund or replacement of that item.
Yes, in such circumstances we will exchange or replace the item which is found to be wrongly shipped or damaged with written notification from you to Hairdressing.com.my that should be within 3 working days upon parcel received. Please email to [email protected] to notify us immediately if there is any discrepancy.
No, we cannot refund a paid order unless if we are not able to supply the actual product to you or in any cases deem necessary. However, refund charges may apply in certain circumstances.
Please read our terms & conditions for further details on Return & Exchange policy.
The general shelf life for any unopened hair care products are at its best condition before 36 months of production date. But some products can be lasted for more than that; if the container are properly sealed and unopened. However the shelf life of the product will drop to 50% once the product has been opened.
Store your product in a cool and dry place and close or seal the bottle properly after use to avoid any opportunity for contamination.
Your credit card payments made directly from our Hairdressing.com.my are secured by MOLPay PCI-DSS (Security Standard Council) payment gateway to deliver international standard of security; to make every transaction safe for our customers.